Case Study • Healthcare • B2C

SkinPal — Luxury Aesthetic Clinic in Frankfurt

SkinPal is a high-end aesthetic clinic in Frankfurt city center, offering
advanced non-surgical treatments — from Botox and fillers to Hydrafacial, PRP, and Morpheus8.
The clinic emphasizes naturally beautiful results, luxurious client experience, and expert
medical oversight.

Scope: UX/UI • Booking CTA • Service Categorization • SEO • CMS

SkinPal Website Design & Development Overview

Client

SkinPal — a Frankfurt-based luxury aesthetic clinic delivering
advanced non-surgical beauty treatments with expert medical oversight.

Mission

Redefine the online presence to reflect SkinPal’s elevated service,
highlight trust factors, and streamline appointment bookings.

Deliverables

  • Service categorization & menu design
  • Hero messaging & brand positioning
  • Booking CTAs (Doctolib + WhatsApp)
  • SEO & content structuring
  • CMS for treatments & reviews

Challenges in Designing the SkinPal Aesthetic Clinic Website

Treatment Complexity

Needed to communicate Botox, fillers, Hydrafacial, PRP, PDO threads, laser, and Morpheus8 in a clear, organized way.

Luxury Brand Perception

Design had to reflect SkinPal’s sophisticated identity and medical authority.

Clear Booking Pathway

Prominent CTA (“Jetzt Termin buchen”) plus phone/WhatsApp access for seamless scheduling.

Zoning Trust

Highlighting free parking, weekend/evening hours, and downtown location to build trust.

UX, Booking, and SEO Solutions for SkinPal’s Luxury Clinic Platform

Design & UX

Minimalist, clean design with strong hero messaging like “Botox & Filler mitten in Frankfurt.”

Features & Functionality

Treatment categories, booking buttons, and convenience details (parking, hours, location).

SEO & Marketing

Optimized service URLs and content, leveraged 19+ Google reviews for credibility.

Technical

Responsive HTML5/CSS3/JS front-end with CMS for updating treatments, reviews, and CTAs.

Results Achieved from the SkinPal Website Redesign

+70%Increase in online bookings
-45%Bounce rate reduction
↑ EngagementImproved mobile conversions via CTAs

SkinPal Website Project Timeline & Milestones

Weeks 1–2

Discovery & stakeholder interviews

Weeks 3–4

Wireframes & UX design

Weeks 5–6

Front-end development & booking integration

Weeks 7–8

Content, SEO setup, QA, launch

SkinPal Website Design Gallery & Visual Highlights

Technology Stack and Deliverables for the SkinPal Website

Front-End

HTML5, CSS3, JavaScript

Back-End

CMS for treatments, reviews, scheduling links

Integrations

Doctolib, WhatsApp, Google Reviews

Assets

UI kit, treatment icons, trust modules

Lessons Learned and Best Practices from the SkinPal Case Study

  • Organizing treatments into categories improves clarity.
  • Highlighting real convenience factors builds trust.
  • Direct booking integration simplifies conversions.
  • Patient-focused copy enhances emotional connection.